Finding the Sweet Spot: Best Practices for Field Ops

How to strike that important balance of openness and collaboration with your franchisees. Franchising is all about relationships — those between unit owners and their employees, franchisees and their customers, franchises and suppliers. But the most important relationship — the one that is really the bread and butter of the franchise business model — is the relationship between the franchisor and the franchisee.
Operations & Training

Growth Strategies Through Various Franchise Structures

There is no one-size-fits-all strategy to building a strong culture, but there are many paths to success and many ways to win the race. Consider four strategies used to grow franchised brands: individual location (one at a time), multi-unit development, master franchising, and area representative.
Franchise Development

Driving Franchise Growth Through Sustainable Environmental Practices

Successful franchisors constantly learn and innovate. It’s not enough to have a unique or first-to-market idea. You must constantly evolve and update your franchise to maintain steady growth. And if you set out to sell multi-units, demonstrating to the marketplace that you truly care about the community in which you operate will be critical.
Operations & Training

Congress Revives Debate on Association Health Plans

H.R. 1101, the Small Business Health Fairness Act, would allow small-business employers, including franchise owners, to offer health insurance benefits through membership in a legitimate trade association, including a franchise system.
Government Relations

Attracting the Untapped Multi-Unit Operator

The multi-unit franchisee is an idea that has increased in popularity and frequency in franchising, and looks to be a trend that will continue moving forward. As the industry prepares for expansion, franchisors need to capitalize on all avenues to grow their franchise.
Franchise Development

Leading With Culture: Building a Great Place to Work

Building a strong culture is not only crucial to company success, it helps you through good times and bad, stabilizes employment and boosts customer satisfaction… not to mention making the enterprise a great place to work.
Operations & Training