Consumer reviews can be your brand's biggest guide to operations and training...but learning how to analyze and interact with them is the start.

Does your brand have a fundraising campaign? CEO and Co-Founder of Goldfish Swim School, Chris McCuiston, explains the integral role giving back plays in a brand's story and community.

Each month, IFA's Featured Franchisees column highlights two franchisees who have demonstrated successful and passionate accomplishments. Congratulations to February's winners, Jen Howard of TCBY and Ashley Hughes, Sarah Albahadily and Andrea Choate of Primrose Schools.

Find out about the newest leaders of the industry, which brands had milestones this past month and what charities were positively impacted by member brands of the IFA.

An exclusive Q&A with IFA's new Chair, Catherine Monson.