Patch Customer Retention | All Your Retention Tools. One Login. After 12 years of helping businesses “Patch” their leaky customer buckets, CityGro is rebranding to Patch Retention, a full-service Customer Retention software designed to increase retention rates and maximize customer lifetime value.

With this brand comes an elevated look, a completely redesigned management portal, along with brand new tools and features. These updates make Patch a one-stop shop for everything Customer Retention.

Marsh & McLennan Agency’s full service insurance and risk management platform is designed for the specific needs of the franchise model. We have franchise knowledge and expertise to help reduce vicarious liability to the franchisor while implementing an insurance program designed to the needs of the franchisees. We can manage the entire insurance process to maintain system-wide compliance. We specialize in unique franchise risks such as franchisor's E&O, cyber liability and employment practice.

FUTURE PROOF YOUR FRANCHISE SYSTEM with Clarity’s Unified Communications Service. +100 national brand partners choose Clarity’s FranchisePhones® & PizzaPhones® service because we know your phone (just like your website) serves as the virtual front door. Our system combines voice, video, text, and instant messaging, freeing people to work the way they want in today’s mobile, distributed, and always-on work world while maintaining YOUR brand and operational best practices. Our pioneering Own-The-Number program ensures you maintain ownership of your marketed numbers, imbed best-practice call handling and brand compliance while ensuring our USA technical team delivers customized training and troubleshooting. We see ourselves as an extension of your own team: ensuring critical communication is maintained, compliant, insightful, and fully supported.

Docyt is a comprehensive, unified, AI-driven accounting automation software platform. This state-of-the-art solution transforms financial data into digital format, streamlines workflows, and continuously reconciles accounts, providing businesses with an immediate insight into their financial status. Docyt aims to slash both the expenses and technical intricacies related to bookkeeping and ancillary tasks, making accounting procedures within enterprises significantly more straightforward. Docyt is venture-funded and based in Santa Clara, CA. For more information, visit http://www.docyt.com.

With decades of experience, Polsinelli is well-known for partnering with clients in domestic and international franchise, supply chain, and distribution matters. We represent franchisors, licensors, operators and dealers in developing strategies and structuring development, sales and licensing transactions, mergers and acquisitions, joint ventures, financial restructuring, registration and disclosure, and related matters, as well as disputes of all kinds, including challenges to system practices, termination and enforcement actions.

Falcon prides itself on being the most detail orientated, professional and on-time franchise builder available on the market. We have a very simple philosophy to put communication and success as a top priority. Our team will keep you informed at every step of the process. Our leadership and supervisors will make sure that you know everything that we are planning and doing from start to finish. Our team is always available, transparent and happy to help guide you through this important development.

Cinch is a data-driven, multi-channel marketing automation platform for enterprise-level franchise groups.

It's a CDP that integrates directly with your POS and every other important data source, so your customer data stays organized, accurate, and actionable.

With you customer data in one place, you can use it to send more effective, automated emails, two-way texts, mailers, review requests, surveys, and more. All in one platform.

We are true full-service Franchise Development experts. Our success starts with process diligence across our suite of premier development services. We have over 100 years of combined experience in franchising, operations, marketing, and growth. Our unmatched capabilities ensure your brand will GROW CONFIDENTLY and profit! We are proud of what we do, how we do it, and would be honored at the opportunity to partner with you.

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Asia Pacific, Europe and the Middle East, positioning us to help companies with their legal needs around the world. Our clients operate franchising and distribution systems in domestic and international markets. We handle a broad range of issues for our clients, including: structuring franchise and distribution systems, M&A and other transactions, litigation and arbitration.

Our experienced team of in-house employment and immigration professionals, as well as our network of experienced immigration attorneys, helps foreign nationals obtain the EB-3 Green Card to work in the United States, and helps U.S. employers with solutions to chronic labor shortages of unskilled and low skilled workers.

Warburg Pincus LLC is a leading global growth investor. The firm has more than $85 billion in assets under management. The firm’s active portfolio of more than 255 companies is highly diversified by stage, sector, and geography. Warburg Pincus is an experienced partner to management teams seeking to build durable companies with sustainable value. Founded in 1966, Warburg Pincus has raised 21 private equity and 2 real estate funds, which have invested more than $107 billion in over 1,000 companies in more than 40 countries. The firm is headquartered in New York, NY with offices in: Amsterdam, Beijing, Berlin, Hong Kong, Houston, TX, London, Luxembourg, Mumbai, Mauritius, San Francisco, CA, São Paulo, Shanghai, and Singapore. For more information, please visit http://www.warburgpincus.com.

With more than 40 years of experience involving more than 450 franchise systems, Osler’s Franchise Group provides full-service business advice and litigation counsel to franchisors of all sizes in almost every product and service category. Osler’s Franchise team is composed of internationally recognized legal professionals who have the expertise to help you build and protect your franchise system and brand — our group is ranked Band 1 in Chambers Canada. Our proactive business approach combined with product offerings like Osler Dash™ — our end-to-end solution that automates the franchise disclosure and contracting process — make Osler’s Franchise Group the smart choice in Canada’s increasingly complex franchise regulatory environment.