Cinch I.T. Reflects on a Successful Year

WORCESTER, Mass. – Cinch I.T. –one of the most highly-regarded I.T. companies and computer service providers in the United States– has finished off the year strong with a steady growth throughout the country. With many people still working remotely, Cinch I.T. has provided their support services faster than most in-house I.T. departments and proves why they continue to remain a leader in the I.T. industry.

Cinch I.T. signed five new development deals this year, which resulted in the opening of six new locations across the U.S. This brings the I.T. company to a total of 10 locations. The new locations include one in Utah, two in Georgia, one in Michigan and two in Cinch I.T.’s home state of Massachusetts.

“Watching Cinch I.T.’s continued growth this year has been very exciting,” said Rick Porter, President of Cinch I.T. “We brought our highly-regarded I.T. services to six new communities during a time where the need for I.T. services is at an all-time high. We cannot wait to continue our expansion in 2022.”

Throughout the year, Cinch I.T. also focused on recruiting military men and women into its franchise system. This focus has resulted in 50% of the entire Cinch I.T. system now being owned by veterans. As a veteran himself, Porter is proud to provide military personnel the opportunity and support necessary to own their own business.

While Cinch I.T. continues to expand its national footprint, the brand has also been working to support the communities it operates within and raise money for local charities. This July, Porter organized the 100 Mile Ruck March Challenge to raise money for Why Me & Sherry’s House, a non-profit organization that provides support to families of childhood cancer. The 100 Mile Ruck March Challenge was a four-day event where local Worchester business owners hiked 25 miles a day and camped out at nearby breweries each night. The event was a success and Cinch I.T. raised over $72,000 for the non-profit.

“I’m so thankful for the Cinch I.T. family that made the 100 Mile Ruck March Challenge possible,” stated Porter. “I’m blown away at the money raised for Why Me & Sherry’s House. This year has been hard on many and Cinch I.T. wanted to host an event that would help those facing hardships beyond just the pandemic.”

As businesses continue the shift between hybrid and remote working Cinch I.T.’s “secret sauce” - a centralized support system that handles around 80-90% of the support calls and help tickets has helped them retain customers and grow through the pandemic. This system, called Cinch Central, provides franchisees and clients’ access to a support system of over 40 team members and I.T. technicians, which gives Cinch I.T. an edge over in-house I.T. technicians who are struggling to keep up with demand and the increase in help tickets.

Looking ahead, Cinch I.T. is excited to enter 2022 on a strong note. The brand plans to sign between six and eight new development deals in the coming year. Target markets for expansion include Arizona, Texas and other cities throughout the U.S. As the demand for I.T. services continues to increase, Cinch I.T. is excited to continue its expansion and predicts that the franchise system will experience a 55% increase in system wide sales in 2022.

Cinch I.T. provides remote and on-site computer support. The services offered include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting, and more. In addition, the brand’s hands-on approach offers centralized client support, tech consulting, 24/7 network and hardware monitoring, hardware and software sales and distribution, and centralized billing so that each franchisee is set up for growth and success.

About Cinch I.T.

Founded in 2004 and franchising since 2019, Cinch I.T. is a managed computer and I.T. support brand that provides businesses with an enterprise level I.T. department for less than it would cost a business to manage their I.T. in-house. Today, there are six locations open and operating in Massachusetts, one location open in Michigan, one location in Utah and two locations open in Atlanta. The brand provides remote and on-site computer support, and services include I.T. support plans, network security, backup/disaster recovery, cloud computing, cybersecurity software, tech consulting and more. For more information, visit https://cinchit.com/.

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