For franchisors looking to build a successful franchise system, there is one Golden Rule: treat your franchisees like gold. Your franchise owners are your number one customers. Service them well and your business will grow. Cut corners and your entire system will suffer. It sounds so simple, yet achieving and maintaining high levels of franchisee satisfaction can at times seem like an unattainable goal.

Developments in the law that should all franchisors should watch in 2019.

The 2019 digital edition archives for IFA's Franchising World magazine.

Materials from International Programs

The IFA Franchise Relations Committee is dedicated to promoting positive relations and encouraging dialogue and cooperation between franchisees and franchisors. The following articles by IFA members have appeared in IFA publications on the subject of Franchise Relations.

With research conducted by PwC, and polling data powered by Morning Consult, IFA launched Franchise Economy to educate policymakers and the public on the economic benefits of franchising across America. From national-level data to the smallest Congressional districts on the map, you can view the economics of franchising, including the number of establishments, jobs supported, payroll, output, and GDP in your own community.