Managing Multi-Unit Franchisees (2-Part Series)

Franchisors are increasingly turning to existing franchisees to open more outlets in order to sustain network growth, while franchisees are often eager for the opportunity to add more outlets to their existing successful business. However, just because a franchisee has proven themselves to be successful in one outlet, doesn’t guarantee they will be successful in a second or subsequent outlet.

Additionally, as franchisees grow their own chain of outlets, the nature of the support they require, and their expectations of the franchisor, change substantially over time.

This workshop explores the advantages and challenges to both franchisors and franchisees of multi-unit franchising.

2-Part Series: December 4 and 6, 2023  (Both days required)

• 4:00pm – 6:00pm Eastern
• Instructed by Jason Gehrke, CFE, Director, Franchise Advisory Centre
• IFA Member Rate: $235 / Non-Member Rate: $335
• Credits: 4 CFE Education Credits

Refund and Cancellation Policy

Resolving Franchise Disputes (2-Part Series)

Franchise disputes can damage the brand, divert valuable support resources, and erode the value of both the franchisor’s and franchisee’s respective businesses.

Identifying the causes of disputes at the earliest possible opportunity, and applying the correct intervention strategies and tactics, can preserve and grow franchise relationships, or bring unviable relationships to an end whilst preserving the dignity and investment of those involved.

This workshop will identify key common causes of disputes, and how to overcome them. It explores:

• Common origins, nature and causes of franchise disputes
• Avoiding unnecessary escalation
• Maintaining continuity of support services during disputes
• The importance of trust, transparency and respect in franchise relationships

2-Part Series: December 11 and 13, 2023  (Both days required)

• 4:00pm – 6:00pm Eastern
• Instructed by Jason Gehrke, CFE, Director, Franchise Advisory Centre
• IFA Member Rate: $235 / Non-Member Rate: $335
• Credits: 4 CFE Education Credits

Refund and Cancellation Policy

Discovering and Growing the Leader Within (3-Part Series)

Based on the bestseller: "Developing the Leader Within You" by world-acclaimed leadership guru, John Maxwell, this course is designed to help you identify your own leadership tendencies and strengths and fully develop your leadership potential from every angle. Leadership is learned, and no one has proven that more than John Maxwell. With Developing the Leader Within You 2.0, John has rewritten the book that launched the leadership movement. With almost 90% new content, this book is packed with the insight and growth John has built over the past two decades, laid out for the next generation of leaders.
Leadership is dying. Our world is full of people who have ideas and agendas, but it lacks genuine leadership. Twenty-five years ago, leadership was defined as having a position; today, leadership is defined as a voice. Neither definition is complete.

KEY OBJECTIVES:

• Examine the differences between leadership styles
• Gain principles for inspiring, motivating, and influencing others
• Identify ways to foster integrity, self-discipline, and bring positive change

3-Part Series: January 17, 24, and 31, 2024  (All days required)

• 2:00pm – 3:30pm Eastern
• Instructed by Sandie Curtis, CFE, IPMA-SCP, JMT, IFA, Vice President of Education
• IFA Member Rate: $499 / Non-Member Rate: $699
• Credits: 4.5 CFE Education Credits

Refund and Cancellation Policy