| Page 12 | International Franchise Association

Franchise Resources | Franchise & Small Business News

IFA’s information hub provides resources designed to keep you informed on the latest franchise thought leadership.

Choose from a list of topics. Select curated content that explores what’s important to the franchise community - franchise and small business news, small business trends, advice from franchise experts, valuable insight and resources from IFA Toolkits, and engaging articles from IFA’s franchise magazine Franchising World.

Information Hub

Finding a Company that Encourages Employees to Affect Change

Companies that place trust and autonomy in its staff can experience tremendous success while keeping employees engaged and motivated on a daily basis.

Operations & Training

How to Succeed When Your Biggest Challenge is Unpredictability

Make the proper adjustments that fit your business’ needs to handle any type of scenario and you can “weather the storm.”

Operations & Training

Five Tips to Improve the Customer Experience

Learn how to turn customer service into a channel for learning, empathy, and action, in order to help franchise teams switch from playing dodge to owning the customer experience.

Operations & Training

Healthy Work Hours Can Boost Productivity and Reduce Turnover

Employees come with different kinds of personal responsibilities. They appreciate an organization that does its best to give them time to meet those obligations.

Operations & Training

Attracting and Retaining Great People: Tips Franchises Need to Know

Attracting great people to your franchise is one thing. But keeping them is another. Offering employee benefits can help a franchise owner achieve both.

Operations & Training

21st Century Time Management: Win the Battle of Overwhelm

The competitive edge and work-life balance is found in the mindful process of stepping back, prioritizing the choices coming in, and making good decisions on the things that really impact results.

Operations & Training