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Franchise Resources | Franchise & Small Business News

IFA’s information hub provides resources designed to keep you informed on the latest franchise thought leadership.

Choose from a list of topics. Select curated content that explores what’s important to the franchise community - franchise and small business news, small business trends, advice from franchise experts, valuable insight and resources from IFA Toolkits, and engaging articles from IFA’s franchise magazine Franchising World.

Information Hub

The Bright Past and Future of IFA’s Franchise Relations Committee

An update on the IFA Franchise Relations Committee regarding the current plans and goals of the FRC, as well as a refresher of all the great things it has to offer IFA members.

Franchise Relations

Family Succession Planning: Keys to Doing It Right

The statistics involving the lifespan of a family business are kind of grim. While there are a lot of family businesses in the United States — 5.5 million, per some accounts — they don’t all stick around. According to Harvard Business Review, 70 percent of family businesses never become a business run by the second generation. Only 10 percent make it to a third generation.

Franchise Relations

The Basics of Franchising: The Relationship

Although franchising’s largest and most popular brands represent the images most people hold about the industry, recent research revealed that franchising has been significantly influenced by the growing number of new concepts appearing in the past few years.

Franchise Relations

Steps to Improve the Franchisor-Franchisee Relationship

What makes a relationship between two parties good? What makes a marriage last for 50 years or “until death do you part?” While the answer might be philosophical or studied for years, it boils down to two words: culture and commitment. The culture has to fit both parties, and both parties have to be committed to common goals.

Franchise Relations

Satisfaction is Everything

For franchisors looking to build a successful franchise system, there is one Golden Rule: treat your franchisees like gold. Your franchise owners are your number one customers. Service them well and your business will grow. Cut corners and your entire system will suffer. It sounds so simple, yet achieving and maintaining high levels of franchisee satisfaction can at times seem like an unattainable goal.

Franchise Relations

Franchise Relations Documents

The IFA Franchise Relations Committee is dedicated to promoting positive relations and encouraging dialogue and cooperation between franchisees and franchisors. The following articles by IFA members have appeared in IFA publications on the subject of Franchise Relations.

Franchise Relations