It is incumbent upon franchisors to work with franchisees to pursue retention strategies that are right for their businesses and markets.

Franchise concepts come in all shapes and sizes. Some grow and succeed, some start and just drag slowly on, while others get moving and then fizzle. Just as there are a variety of concepts in the franchising business model, there are also a variety of reasons behind their success or demise.

Having a razor sharp focus about the intention of your event is the ideal starting point for developing a budget. That purpose will drive how you build the budget while keeping the goal in mind. It will also determine how you spend within that budget to achieve maximum results.

What’s the secret to successful meetings? People who know how to create memorable events.

Trust always affects two outcomes: speed and cost. A strong franchisor-franchisee relationship is driving sustained performance results at Popeyes Louisiana Kitchen.  My message is common sense.  But common sense is not often common practice.

When you hear people talk about franchise relations, you may think about the communication and support that begins after a franchisee signs the agreement. But, for franchisors to frontload success and increase quality new-owner agreements, the most critical time for communication and relationship-building takes place before the dotted line is signed.

Shared expertise can make franchising greater and be your system’s greatest asset.

Franchise support is acknowledged by most in the industry as a “best practice” and a fundamental operating principle. But now support seems to be joined at the hip with the relatively new topic of franchisee engagement.  Exactly what does this new term mean and why is it so important to both franchisees and franchisors?

The relationship between the franchisor and franchisees within a system is greater than any normal business relationship you would have with a supplier or a business account. The franchisor-franchisee relationship is much like a marriage. 

These seven evidence-based principles, if properly understood and implemented, will definitely create a positive foundation for creating healthier, more productive franchise relations.