IFA Franchisee leaders Tamra Kennedy and Tom Baber provided valuable insight into COVID-19 response operations from a franchisee perspective during the “Franchisee Response to Coronavirus – First Steps & Planning” webinar. The panelists stressed the need for good communication within your franchise system, among franchisees, and between employer and employee. The panelists also underscored the franchisee-specific resources IFA would provide in coming days, as well as strategies to cope with liquidity stress and decreased revenue that franchisees are facing amid this public health crisis. IFA lobbyist Suzanne Beall updated participants on legislative strategy ahead of the “Phase 3” stimulus bill being negotiated in Congress, and IFA supplier member Justin Klein offered his guidance on how to ready an action plan with knowledge and resources gained from the provisions of franchise, lease, and development agreements.

An update on the IFA Franchise Relations Committee regarding the current plans and goals of the FRC, as well as a refresher of all the great things it has to offer IFA members.

The statistics involving the lifespan of a family business are kind of grim. While there are a lot of family businesses in the United States — 5.5 million, per some accounts — they don’t all stick around. According to Harvard Business Review, 70 percent of family businesses never become a business run by the second generation. Only 10 percent make it to a third generation.

Striking work-life-community balance as a young franchise owner.

New study finds your top employee talent may be at risk.



As the saying goes, “be careful what you wish for.” Just a few years ago, franchisors were yearning for less regulation and a stronger economy. Now, with the economy humming along and unemployment rates at historic lows, some franchisors are struggling to grow.

Five strategies to improve the way you interact with customers at events.

With the right attitude from both sides, a franchisee association can be an effective instrument in providing a better future for a franchise system.

No doubt about it, good relationships are good for business, particularly in franchising. But why does the relationship between franchise owner and franchisor break down? There are many reasons beyond the scope of this article, but a logical reason to consider first is the quality of communications between and among the parties.

Creating a strong brand identity through the power of networking.