Customer Retention vs. Franchise Development in Times of Coronavirus

By Greg Cory

This webinar brought together both established and emerging franchisors who discussed their perspectives and responses from their brands on current operations and franchise development, and advice to franchisors and franchisees during COVID-19-related business uncertainty. The panelists underscored a few points, including: direct communication and guidance with franchisees; innovation to seize on new modes and methods of revenue creation; going to a breakeven state to retool and reassess for future operations; and to continue working on deals for franchise development on flexible and empathetic time-frames.





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The Benefits of Going Green

By Greg Cory

The benefits of your business going green go far beyond just the brand, but positively affect your customers, operations and interaction with the environment.

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