Five Star Franchising honors top-performing franchise owners at Home Services Summit

Five Star Bath Solutions
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SPRINGVILLE, Utah — Nov. 27, 2023 — Five Star Franchising, an innovative, growing platform of home service brands, recognized its high-achieving franchise owners while emphasizing strategies for the future during its annual Home Services Summit at the Caribe Royale in Orlando, Florida.

The event welcomed the home services franchise community and gave attendees an opportunity to connect with other entrepreneurs while learning new strategies to grow their businesses.

“The franchise home services community is growing year after year with more entrepreneurs opting to join a franchise as opposed to starting an independent company,” said Scott Abbott, CEO and co-founder of Five Star Franchising. “Each year, Five Star Franchising holds the Home Services Summit as an opportunity to bring together hundreds of franchise owners and experts in the home services industry for networking, workshops and winning strategies to drive business growth. Five Star has great systems and training programs, and we want to share those with others in the industry while celebrating the success of owners across Five Star brands.”

High-performing franchise owners from across the Five Star Franchising platform were recognized during the event in multiple categories, including Franchise of the Year, the D.R.I.V.E. Award and Rookie of the Year. Winners included:

  • Franchise of the Year for the location(s) or franchise owner with the best overall performance and growth throughout the year:
    • 1-800-Packouts: David Collier (Southeastern Virginia)
    • Bio-One: Rebecca Phillips (Cherokee County, West Atlanta, and East Atlanta, Georgia)
    • Five Star Bath Solutions: Joe McSpadden (Marietta, Georgia)
    • Gotcha Covered: Svet and Larry Fussell (Winter Garden, Florida)
    • Mosquito Shield: Tina and Rick Brogan (Southeastern Pennsylvania)

  • The D.R.I.V.E. Award for the franchise owner who best exemplifies the Five Star Franchising values (Driven, Real, Innovative, Vital and Enthusiastic) throughout the year:
    • 1-800-Packouts: Todd Tyler (San Diego)
    • Bio-One: John and Jen Symons (Charlotte, North Carolina)
    • Five Star Bath Solutions: Enrique Goldsmit and Craig Langdon (Toronto, Ontario)
    • Gotcha Covered: Becky O’Meara (Northwest Columbus, Ohio)
    • Mosquito Shield: Carrie Simpson (Dallas-Fort Worth)

  • Rookie of the Year for the top-performing franchise open one year or less:
    • 1-800-Packouts: Ayal Chavoinik (Beverly Hills, California)
    • Bio-One: Seth Ramey (Sacramento, California)
    • Five Star Bath Solutions: Britt Myers (Raleigh, North Carolina)
    • Gotcha Covered: Giancarlo and Anna Ottolino (Port Saint Lucie, Florida)
    • Mosquito Shield: Nathan Lefebvre (Knoxville, Tennessee)

“There’s always an electric atmosphere during the awards dinner,” said Five Star Franchising chief growth officer J. Andrew Mengason. “It’s a chance for us to recognize the hard work and achievements of each brand’s top owners over the last year, as well as an opportunity to inspire and motivate our owners. When they see the success of their colleagues, they know that the effort they’re putting in will pay off and they may be on the stage next year.”

More than 400 franchise professionals at the Home Services Summit were able to attend dozens of impactful educational sessions, interact with vendors, network with peers and benefit from the insight of keynote speakers Dan Thurmon, author of Off Balance on Purpose, and Mike Paton, author of Get a Grip and Process.

“Dan and Mike really capped off a powerful experience for everyone in the Five Star community with their keynote appearances,” Abbott said. “Their dynamic performances summed up the energy we all felt at the event, and that’s motivated our franchise owners to take the strategies and excitement of the Home Services Summit back to their territories and continue driving for success in the next year. This was the best Home Services Summit yet. We’ve set a high bar for next year, but we’re confident we’ll be celebrating even more growth and extraordinary performances in 2024.”

Five Star Franchising offers industry-leading tools and support to empower and inspire franchise owners throughout North America. With more than 800 franchise locations, Five Star Franchising’s brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, 1-800-Textiles, and Mosquito Shield, are top performers in technology, marketing, operations, local market success and people.

For more information about Five Star Franchising, visit http://fivestarfranchising.com/.

About Five Star Franchising
Five Star Franchising is an innovative, growing platform of seven home service brands with more than 800 franchises collectively, across North America. The company empowers franchise partners’ success with industry-leading tools and support while maximizing profitable growth for their franchise owners. Five Star Franchising’s brands include Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, 1-800-Textiles, and Mosquito Shield as well as ProNexis, a leader in growth and customer experience solutions for home services franchises. Five Star’s commitment to its core values — Driven, Real, Innovative, Vital, and Enthusiastic (DRIVE) — ensures its brands are top performers in technology, marketing, operations, local market success, and people. For more information, visit
fivestarfranchising.com.

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